Air Product Business Analyst: $64/hr
Apply Now! Job Code: 080526APBAJob Description
One of Infonet's premier clients has an opening for an Air Product Business Analyst. (1345)
TERMS: Contract
SCOPE OF WORK
• Produce high-quality business and functional requirements
• Create process diagrams and workflow documentation
• Support roadmap planning and estimation exercises
• Maintain product backlog quality
• Support testing and production readiness activities
• Drive alignment between business stakeholders and delivery teams
• Support Air Product portfolio, including air shopping, booking, servicing, pricing, airline distribution, financial processing, and crew travel capabilities
• Partner with business stakeholders, Product Owners, Engineering, Architecture, QA, and external vendors to elicit requirements, analyze business processes, document solutions, and support delivery of strategic Air initiatives
• Partner with business and technology stakeholders to understand business objectives and operational challenges
• Facilitate discovery sessions, workshops, interviews, and process reviews
• Document current-state and future-state business processes
• Create business requirements, functional specifications, user stories, acceptance criteria, process flows, and use cases
• Identify process inefficiencies and recommend improvements
• Support Product Owners in backlog refinement, prioritization, and release planning
• Decompose large initiatives into epics, features, and user stories
• Ensure requirements are complete, testable, and aligned to business goals
• Participate in sprint planning, demos, backlog grooming, and retrospectives
• Air shopping and booking
• Airline distribution (NDC, GDS, Direct Connect)
• Fare pricing, markups, and rules management
• Air servicing and ticketing
• Crew Air capabilities
• Air Financial Management (AFMS)
• Airline ancillary products
• Contact Center integrations
• Air-related customer experience enhancements
• Support functional testing and user acceptance testing activities
• Validate delivered functionality against acceptance criteria
• Assist with defect triage and resolution activities
• Ensure business readiness for production releases
• Analyze production issues and identify root causes
• Work with Product, Engineering, and Operations teams to resolve incidents
• Support release validation and post-production monitoring
• Assist with KPI reporting and business outcome tracking
REQUIRED SKILLS / EXPERIENCE
• Skilled with AI tools / technologies
• 5+ years of Business Analyst, Product Analyst, or Systems Analyst experience
• Experience documenting requirements using Agile methodologies
• User stories
• Process mapping
• Gap analysis
• Requirements elicitation
• Acceptance criteria development
• Experience working closely with software engineering teams
• Experience with Jira and Confluence
PREFERRED SKILLS / EXPERIENCE
• Airline, travel, hospitality, ecommerce, reservation, or loyalty experience
• PNRs
• Ticketing
• Fare rules
• Ancillary products
• NDC
• GDS platforms (Sabre, Amadeus, Travelport)
• Experience supporting large-scale modernization initiatives
• Familiarity with APIs, integrations, and enterprise application architecture
• Knowledge of data analysis and reporting tools
PREFERRED EDUCATION
• BS or BA in Business, Engineering, Math, or Science
TRAVEL REQUIREMENT
• None
** No 3rd party vendors ** Unable to sponsor H1-B visas **
Please refer to position: 080526APBA - Air Product Business Analyst: $64/hr in the subject line of all correspondence.
Please select the "Apply Now" button. We look forward to reviewing your resume and speaking with you personally.